INC0480793 - Certain SchoolMessenger Presence sites experiencing intermittent latency when loading
Incident Report for SchoolMessenger
Resolved
This incident has been resolved.
Posted Mar 11, 2020 - 16:45 CDT
Monitoring
At this time, sites previously affected by the latency should now be loading normally.

Technical teams are monitoring, and any change in status will be posted here if it occurs.
Posted Mar 11, 2020 - 16:13 CDT
Investigating
This afternoon, certain SchoolMessenger Presence sites began experiencing intermittent latency when loading the sites. Users and visitors of the affected sites may be unable to access them intermittently during the potential impact window.

Technical teams were immediately alerted and are currently investigating the issue. Updates will be posted here as they occur.

If your Presence site is loading and can be accessed without issue, then this incident does not affect your site.
Posted Mar 11, 2020 - 15:02 CDT
This incident affected: Presence.
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