INC0473673 - Certain Presence Sites Experiencing Intermittent Errors
Incident Report for Intrado Notifications
Resolved
This incident has been confirmed as resolved.
Posted Mar 03, 2020 - 00:57 CST
Identified
This evening, certain SchoolMessenger Presence sites began to exhibit intermittent availability issues due to an issue with a service provider. Users and visitors of the affected sites may be unable to access them intermittently during the potential impact window.

As of 12:30 AM Central, Technical teams have identified the issue and continue to work with the service provider to mitigate impact.

If your Presence site is loading and can be accessed without issue, then this incident does not affect your site.

Updates will be posted here as they occur.
Posted Mar 03, 2020 - 00:30 CST
This incident affected: Presence and CivicLive.