INC0473485 - Certain SchoolMessenger Presence Sites Unavailable with Error Message
Incident Report for SchoolMessenger
Resolved
This incident has been confirmed as resolved.
Posted Mar 02, 2020 - 15:02 CST
Monitoring
At this time, the previously affected sites are now accessible normally, with no error message.

Technical teams are monitoring the situation closely. Any changes in status will be posted here as they may occur.
Posted Mar 02, 2020 - 14:17 CST
Investigating
At 1:33 PM Central today, certain SchoolMessenger Presence sites began to be unavailable. Users and visitors of the affected sites see a "Server Error in '/' Application" Runtime Error instead of accessing the sites.

Technical teams were made immediately aware of the issue and are working on mitigation.

If your site is able to be loaded normally, then it is not affected by this incident.
Posted Mar 02, 2020 - 14:00 CST
This incident affected: Presence.
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