SchoolMessenger Status - INC1117362 - SchoolMessenger Presence Prod 18 innaccessible or slow to load for some North American users.

INC1117362 - SchoolMessenger Presence Prod 18 innaccessible or slow to load for some North American users.

Incident Report for SchoolMessenger

Resolved

This incident has been resolved.

Posted May 24, 2022 - 10:03 CDT

Monitoring

Select SchoolMessenger Presence users previously found their sites inaccessible or slow to load. Technical teams have worked to mitigate the issues; the sites load as intended and are accessible now. Teams will continue to monitor the stability of the SchoolMessenger Presence platform.

Posted Apr 26, 2022 - 16:14 CDT

Investigating

SchoolMessenger Presence users are finding Prod 18 is inaccessible or slow to load for some North American customers. Intrado teams have gathered to assess impact and determine steps for resolution.

Posted Apr 25, 2022 - 12:00 CDT

This incident affected: Presence.