INC0457211 - SchoolMessenger Communicate - Certain SchoolMessenger Communciate platforms loading slow
Incident Report for Intrado Notifications
Resolved
This incident has been confirmed as resolved.
Posted Feb 06, 2020 - 12:24 CST
Monitoring
As of 11:30 AM Central, technical teams have mitigated the impact, and are now monitoring the situation closely. SchoolMessenger Communicate sites should be functioning normally at this time.

If the status changes, updates will be posted here as they may occur.
Posted Feb 06, 2020 - 11:36 CST
Update
As of 10:30 AM Central, certain SchoolMessenger Communicate sites may be experiencing latency issues. Email delivery and list creation may be experiencing issues as well.

Technical teams were immediately alerted and are currently investigating the issue. Updates will be posted here as they occur.

If you are able to access your SchoolMessenger site consistently and without error, then your SchoolMessenger is not affected.
Posted Feb 06, 2020 - 10:57 CST
Investigating
As of 10:30 AM Central, certain SchoolMessenger Communicate sites may be experiencing latency issues.

Technical teams were immediately alerted and are currently investigating the issue. Updates will be posted here as they occur.

If you are able to access your SchoolMessenger site consistently and without error, then your SchoolMessenger is not affected.
Posted Feb 06, 2020 - 10:35 CST
This incident affected: Communicate (User Login, Email delivery).