INC0402487 - SchoolMessenger Communicate - Certain Accounts Unable to Save/Send Broadcasts
Incident Report for Intrado Notifications
Resolved
This incident has been resolved.

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Posted Nov 22, 2019 - 22:25 CST
Investigating
This evening, certain SchoolMessenger Communicate accounts began experiencing an unexpected behavior resulting in broadcasts being unable to be saved or sent.

Technical teams were immediately alerted and are working on mitigating the issue. Updates will be posted here as they occur.

If you are able to save and/or send broadcasts from SchoolMessenger Communicate, your account is not affected by this incident and no action is needed.

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Posted Nov 22, 2019 - 21:48 CST
This incident affected: Communicate (Email delivery, SMS (text messaging) delivery, Phone call delivery, Social Media, SchoolMessenger App).