INC0827136 - Phone Support Interruption - SchoolMessenger Solutions, CivicLive, GroupCast, Talentova
Incident Report for SchoolMessenger
Resolved
This incident has been resolved, and the affected support telephone numbers are functioning normally.
Posted Apr 13, 2021 - 16:54 CDT
Investigating
Inbound support numbers for SchoolMessenger solutions, CivicLive, GroupCast, and related services may be experiencing technical difficulties. Customers attempting to reach support via phone may intermittently be unable to connect to support.

Technical teams are working on mitigating the issue.

As a workaround in the meantime, customers may attempt the support phone call again, or may email support as follows:

CivicLive:
support@civiclive.com

SchoolMessenger solutions:
support@schoolmessenger.com
Posted Apr 13, 2021 - 13:01 CDT
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