Intrado Notifications
All Systems Operational
Communicate Operational
User Login Operational
Email delivery Operational
SMS (text messaging) delivery Operational
Phone call delivery Operational
Social Media Operational
SecureFile (secure document delivery) Operational
SafeArrival Operational
SchoolMessenger App Operational
Reporting/Surveys/Forms Operational
GroupCast Operational
User Login Operational
Phone call delivery Operational
SMS (Text Messaging) delivery Operational
Email delivery Operational
Intrado Safety Shield Operational
Presence Operational
SafeMail Operational
Resource Central Operational
CivicLive Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 30, 2022

No incidents reported today.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022
Completed - The scheduled maintenance has been completed.
Sep 24, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 23:00 CDT
Scheduled - System maintenance for SchoolMessenger Communicate (US) and GroupCast is scheduled to begin at 11:00 PM Central on Friday, September 23, 2022 and is expected to conclude by 3:00 AM Central on Saturday, September 24, 2022.

Every effort is made to minimize customer impact during periods of maintenance. SchoolMessenger Communicate (US) and GroupCast will be unavailable for a short period of time during the maintenance.

Sep 22, 13:07 CDT
Completed - The scheduled maintenance has been completed.
Sep 24, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:00 CDT
Scheduled - System maintenance for SchoolMessenger Communicate (Canada) is scheduled to begin at 10:00 PM Central on Friday, September 23, 2022 and is expected to conclude by 2:00 AM Central on Saturday, September 24, 2022.

Every effort is made to minimize customer impact during periods of maintenance. SchoolMessenger Communicate (Canada) will be unavailable for a short period of time during the maintenance.

Sep 22, 13:03 CDT
Sep 23, 2022
Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022
Completed - The scheduled maintenance has been completed.
Sep 19, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 00:00 CDT
Scheduled - Intrado will be conducting SafeArrival platform maintenance, which is scheduled to begin at 12:00 AM Central on Monday, September 19, 2022, and is expected to conclude by 3:00 AM Central on Monday, September 19, 2022.

Every effort is made to minimize customer impact during periods of maintenance. While minimal impact is anticipated due to the maintenance being performed outside of school hours, parents will be unable to report future absences for about 30 minutes during the scheduled maintenance window. There will be no impact to SchoolMessenger Communicate itself as a result of this maintenance.

Sep 15, 11:56 CDT
Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.