Intrado Notifications
All Systems Operational
CivicLive Operational
Communicate Operational
User Login Operational
Email delivery Operational
SMS (text messaging) delivery Operational
Phone call delivery Operational
Social Media Operational
SecureFile (secure document delivery) Operational
SafeArrival Operational
SchoolMessenger App Operational
GroupCast Operational
User Login Operational
Phone call delivery Operational
SMS (Text Messaging) delivery Operational
Email delivery Operational
Intrado Safety Shield Operational
Presence Operational
SafeMail Operational
ResourceCentral Operational
90 days ago
100.0 % uptime
Today
Talentova Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 25, 2021

No incidents reported today.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Resolved - No further impact has been detected. This incident is resolved.
Feb 23, 21:26 CST
Monitoring - Presence, CivicLive, ResourceCentral & Talentova sites are operational and technical teams continue to monitor for stability.
Feb 23, 20:07 CST
Investigating - Intrado teams are investigating an issue with CivicLive, SchoolMessenger Presence, and Talentova may be intermittently inaccessible. Updates will be posted here as they become available.
Feb 23, 19:50 CST
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021
Completed - The scheduled maintenance has been completed.
Feb 20, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 23:00 CST
Scheduled - System maintenance for United States-based instances of SchoolMessenger Communicate and GroupCast is scheduled to begin at 11:00 PM Central on Friday, February 19, 2021 and is expected to conclude by 3:00 AM Central on Saturday, February 20, 2021.

Users of US-based Communicate and GroupCast may be intermittently unable to use these programs for the duration of the maintenance.
Feb 15, 14:58 CST
Completed - The scheduled maintenance has been completed.
Feb 20, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 22:00 CST
Scheduled - System maintenance for Canada-based instances of SchoolMessenger Communicate is scheduled to begin at 10:00 PM Central on Friday, February 19, 2021 and is expected to conclude by 2:00 AM Central on Saturday, February 20, 2021.

Users of Canada-based Communicate may be intermittently unable to use the program for the duration of the maintenance.
Feb 15, 13:06 CST
Feb 19, 2021
Resolved - All Presence, CivicLive, and Talentova sites were unavailable. The issue has been resolved. Technical teams will continue to monitor.
Feb 19, 02:16 CST
Feb 18, 2021
Completed - The scheduled maintenance has been completed.
Feb 18, 01:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 23:01 CST
Scheduled - An unplanned system maintenance for CivicLive, SchoolMessenger Presence, and Talentova sites is scheduled to begin at 11:00 PM Central tonight, Wednesday, February 17, 2021 and is expected to conclude by 1:00 AM Central on Thursday, February 18, 2021, for a potential duration of two hours.

Users and visitors of CivicLive, Presence, and Talentova sites may experience a momentary service interruption during a portion of the maintenance.
Feb 17, 18:11 CST
Feb 17, 2021
Resolved - Some Canadian users were experiencing errors when attempting to log into their SchoolMessenger user accounts. Intrado teams have resolved this issue.
Feb 17, 09:51 CST
Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

Feb 11, 2021
Completed - The scheduled maintenance has been completed.
Feb 11, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 23:00 CST
Scheduled - SchoolMessenger Presence Maintenance - 2/10 @ 11 PM CT to 2/11 @ 4 AM CT

System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 11 PM CT Central on Wednesday, February 10, 2021 and is expected to conclude by 4 AM Central on Thursday, February 11, 2021.

Users and visitors of the affected SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Feb 2, 14:24 CST