West Notifications
All Systems Operational
Communicate Operational
User Login Operational
Email delivery Operational
SMS (text messaging) delivery Operational
Phone call delivery Operational
Social Media Operational
SecureFile (secure document delivery) Operational
SafeArrival Operational
SchoolMessenger App Operational
GroupCast Operational
User Login Operational
Phone call delivery Operational
SMS (Text Messaging) delivery Operational
Email delivery Operational
Presence Operational
CivicLive Operational
SafeMail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 17, 2019
Completed - The scheduled maintenance has been completed.
Aug 17, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 22:00 CDT
Scheduled - System maintenance for GroupCast is scheduled to begin at 10:00 PM Central on Friday, August 16th 2019, and is expected to conclude by 2:00 AM Central on Saturday, August 17th 2019.

Users of GroupCast may be intermittently unable to use the program during the potential impact window of the maintenance.
Aug 6, 11:49 CDT
Completed - The scheduled maintenance has been completed.
Aug 17, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 22:00 CDT
Scheduled - System maintenance for SchoolMessenger Communicate is scheduled to begin at 10:00 PM Central on Friday, August 16th 2019, and is expected to conclude by 2:00 AM Central on Saturday, August 17th 2019.

Users of SchoolMessenger Communicate may be intermittently unable to use the program during the potential impact window of the maintenance.
Aug 6, 11:39 CDT
Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019
Completed - The scheduled maintenance has been completed.
Aug 9, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 23:01 CDT
Scheduled - System maintenance for CivicLive hosted sites is scheduled to begin at 11:00 PM Central on Thursday, August 8th 2019, and is expected to conclude by 3:00 AM Central on Friday, August 9th 2019.

Although impact is expected to be limited and short, users and visitors of CivicLive hosted sites may be intermittently unable to access the sites for the duration of the maintenance.
Aug 7, 15:08 CDT
Completed - The scheduled maintenance has been completed.
Aug 9, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 23:01 CDT
Scheduled - System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Thursday, August 8th 2019, and is expected to conclude by 3:00 AM Central on Friday, August 9th 2019.

Although impact is expected to be limited and short, users and visitors of the affected SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Aug 7, 15:07 CDT
Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.

Aug 4, 2019

No incidents reported.

Aug 3, 2019

No incidents reported.