Intrado Notifications
All Systems Operational
CivicLive Operational
Communicate Operational
User Login Operational
Email delivery Operational
SMS (text messaging) delivery Operational
Phone call delivery Operational
Social Media Operational
SecureFile (secure document delivery) Operational
SafeArrival Operational
SchoolMessenger App Operational
GroupCast Operational
User Login Operational
Phone call delivery Operational
SMS (Text Messaging) delivery Operational
Email delivery Operational
Intrado Safety Shield Operational
Presence Operational
SafeMail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Thursday, October 1, 2020, and is expected to conclude by 4:00 AM Central on Friday, October 2, 2020.

Users and visitors of the affected SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Posted on Sep 28, 14:46 CDT
System maintenance for GroupCast is scheduled to begin at 10 PM Central on Friday, October 2, 2020, and is expected to conclude by 2 AM on Saturday, October 3, 2020.

Although no impact is expected, GroupCast users may be unable to use the program for a brief period of time during the maintenance potentially.
Posted on Sep 18, 16:54 CDT
System maintenance for Canada-based SchoolMessenger Communicate is scheduled to begin at 10 PM Central on Friday, October 2, 2020, and is expected to conclude by 2 AM on Saturday, October 3, 2020.

Although no impact is expected, Canada-based Communicate users may be unable to use the program for a brief period of time during the maintenance potentially.
Posted on Sep 18, 16:53 CDT
System maintenance for SchoolMessenger Communicate is scheduled to begin at 10 PM Central on Friday, October 2, 2020, and is expected to conclude by 2 AM on Saturday, October 3, 2020.

Although no impact is expected, Communicate users may be unable to use the program for a brief period of time during the maintenance potentially.
Posted on Sep 18, 16:52 CDT
System maintenance for CivicLive hosted sites is scheduled to begin at 11:00 PM Central on Wednesday, October 7, 2020, and is expected to conclude by 4:00 AM Central on Thursday, October 8, 2020.

Users and visitors of the affected CivicLive hosted sites may be intermittently unable to access the sites for the duration of the maintenance.
Posted on Sep 28, 14:48 CDT
System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Wednesday, October 7, 2020, and is expected to conclude by 4:00 AM Central on Thursday, October 8, 2020.

Users and visitors of the affected SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Posted on Sep 28, 14:47 CDT
Past Incidents
Sep 30, 2020

No incidents reported today.

Sep 29, 2020
Completed - CANCELLED: This maintenance has been cancelled. Another notification will be sent if it is rescheduled.
Sep 29, 16:27 CDT
Scheduled - System maintenance for GroupCast is scheduled to begin at 11:00 PM Central on Wednesday, September 30, 2020, and is expected to conclude by 2:00 AM Central on Thursday, October 1, 2020.

During the maintenance period, GroupCast users will be unable to use the program.
Sep 24, 17:02 CDT
Completed - CANCELLED: This maintenance has been cancelled. Another notification will be sent if it is rescheduled.
Sep 29, 16:25 CDT
Scheduled - System maintenance for SchoolMessenger Communicate is scheduled to begin at 11:00 PM Central on Wednesday, September 30, 2020, and is expected to conclude by 2:00 AM Central on Thursday, October 1, 2020.

During the maintenance period, Communicate users will be unable to use the program.
Sep 24, 17:04 CDT
Sep 28, 2020
Completed - RESCHEDULED: The maintenance for Presence that was scheduled for tonight, 9/28, has been canceled and rescheduled. A notification with the rescheduled date and time will be sent soon.
Sep 28, 13:57 CDT
Scheduled - System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 10 PM Central on Monday, September 28, 2020, and is expected to conclude by 4 AM Central on Tuesday, September 29, 2020.

Users and visitors of the affected SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Sep 16, 10:08 CDT
Completed - RESCHEDULED: The maintenance for CivicLive that was scheduled for tonight, 9/28, has been canceled and rescheduled. A notification with the rescheduled date and time will be sent soon.
Sep 28, 13:57 CDT
Scheduled - System maintenance for CivicLive hosted sites is scheduled to begin at 10 PM Central tonight, Monday, September 28, 2020, and is expected to conclude by 4 AM Central on Tuesday, September 29, 2020.

Users and visitors of CivicLive hosted sites may be intermittently unable to access the sites for the duration of the maintenance.

Please Note: This is not a new maintenance item, and was previously posted. An erroneous notification of the start of maintenance was sent too early on the day of the scheduled maintenance. This is to confirm and clarify that the original scheduled maintenance is still occurring at the originally scheduled date and time.
Sep 28, 10:26 CDT
Sep 27, 2020

No incidents reported.

Sep 26, 2020
Completed - The scheduled maintenance has been completed.
Sep 26, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 23:00 CDT
Scheduled - System maintenance for SchoolMessenger Communicate is scheduled to begin at 11:00 PM Central on Friday, September 25, 2020, and is expected to conclude by 2:00 AM Central on Saturday, September 26, 2020.

During the maintenance period, Communicate users will be unable to use the program.
Sep 21, 16:38 CDT
Completed - The scheduled maintenance has been completed.
Sep 26, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 23:00 CDT
Scheduled - System maintenance for GroupCast is scheduled to begin at 11:00 PM Central on Friday, September 25, 2020, and is expected to conclude by 2:00 AM Central on Saturday, September 26, 2020.

During the maintenance period, GroupCast users will be unable to use the program.
Sep 21, 16:37 CDT
Sep 25, 2020
Completed - The scheduled maintenance has been completed.
Sep 25, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 23:00 CDT
Scheduled - System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 11 PM Central on Thursday, September 24, 2020, and is expected to conclude by 4 AM Central on Friday, September 25, 2020.

Users and visitors of the affected SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Sep 9, 10:58 CDT
Sep 24, 2020
Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Completed - The scheduled maintenance has been completed.
Sep 18, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 23:00 CDT
Scheduled - System maintenance for certain SchoolMessenger Presence sites has been rescheduled to begin at 11 PM Central on Thursday, September 17, 2020, and is expected to conclude by 4 AM Central on Friday, September 18, 2020.

Users and visitors of the affected SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Sep 15, 14:03 CDT
Sep 17, 2020
Sep 16, 2020

No incidents reported.