Intrado Notifications Status

Intrado Notifications

All Systems Operational

Communicate Operational

User Login Operational

Email delivery Operational

SMS (text messaging) delivery Operational

Phone call delivery Operational

Social Media Operational

SecureFile (secure document delivery) Operational

SafeArrival Operational

SchoolMessenger App Operational

GroupCast Operational

User Login Operational

Phone call delivery Operational

SMS (Text Messaging) delivery Operational

Email delivery Operational

Presence Operational

CivicLive Operational

SafeMail Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

SchoolMessenger Presence Maintenance - 1/23 @ 10:59 PM CT to 1/24 @ 12 AM CT Jan 23, 22:59 - Jan 24, 00:00 CST

System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 10:59 PM Central on Thursday, January 23rd, 2020, and is expected to conclude by 12:00 AM Central on Friday, January 24th 2020.

Users and visitors of certain SchoolMessenger Presence sites may be intermittently unable to access the affected sites for the duration of the maintenance.
Posted on Jan 17, 17:09 CST

SchoolMessenger Presence Maintenance - 1/24 @ 10:59 PM CT to 1/25 @ 2 AM CT Jan 24, 22:59 - Jan 25, 02:00 CST

System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 10:59 PM Central on Friday, January 24th 2020, and is expected to conclude by 2:00 AM Central on Saturday, January 25th 2020.

Users and visitors of SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Posted on Jan 14, 08:10 CST

Past Incidents

Jan 21, 2020

No incidents reported today.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

SchoolMessenger Presence Maintenance - 1/17 @ 10:59 PM CT to 1/18 @ 1 AM CT

Completed - The scheduled maintenance has been completed.
Jan 18, 01:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 22:59 CST

Scheduled - System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 10:59 PM Central on Friday, January 17th 2020, and is expected to conclude by 1:00 AM Central on Saturday, January 18th 2020.

Users and visitors of certain SchoolMessenger Presence sites may be intermittently unable to access the affected sites for the duration of the maintenance.
Jan 7, 09:23 CST

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

INC0437710 - SchoolMessenger Presence - Certain Sites Loading Slowly / Issues with Saving Content

Resolved - This incident has been resolved, and sites are now functioning normally.
Jan 11, 15:36 CST

Update - We are continuing to investigate this issue.
Jan 11, 10:31 CST

Investigating - This morning, certain SchoolMessenger Presence sites began experiencing intermittent latency when loading the sites. There may also be intermittent issues with saving changes made to content on the affected sites.

Technical teams were immediately alerted and are currently investigating the issue. Updates will be posted here as they occur.

Subscribe above for updates to maintenance and incident notifications.
Jan 11, 10:30 CST

INC0437710 - CivicLive - Certain Sites Loading Slowly / Issues with Saving Content

Resolved - This incident has been resolved, and sites are now functioning normally.
Jan 11, 15:35 CST

Investigating - This morning, certain CivicLive sites began experiencing intermittent latency when loading the sites. There may also be intermittent issues with saving changes made to content on the affected sites.

Technical teams were immediately alerted and are currently investigating the issue. Updates will be posted here as they occur.

Subscribe above for updates to maintenance and incident notifications.
Jan 11, 10:31 CST

SchoolMessenger Presence Maintenance - 1/10 @ 10:59 PM CT to 1/11 @ 2 AM CT

Completed - The scheduled maintenance has been completed.
Jan 11, 02:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 22:59 CST

Scheduled - System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 10:59 PM Central on Friday, January 10th 2020, and is expected to conclude by 2:00 AM Central on Saturday, January 11th 2020.

Users and visitors of SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Dec 27, 13:45 CST

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.