Intrado Notifications
All Systems Operational
Communicate Operational
User Login Operational
Email delivery Operational
SMS (text messaging) delivery Operational
Phone call delivery Operational
Social Media Operational
SecureFile (secure document delivery) Operational
SafeArrival Operational
SchoolMessenger App Operational
GroupCast Operational
User Login Operational
Phone call delivery Operational
SMS (Text Messaging) delivery Operational
Email delivery Operational
Presence Operational
CivicLive Operational
SafeMail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 10:59 PM Central on Thursday, January 23rd, 2020, and is expected to conclude by 12:00 AM Central on Friday, January 24th 2020.

Users and visitors of certain SchoolMessenger Presence sites may be intermittently unable to access the affected sites for the duration of the maintenance.
Posted on Jan 17, 17:09 CST
System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 10:59 PM Central on Friday, January 24th 2020, and is expected to conclude by 2:00 AM Central on Saturday, January 25th 2020.

Users and visitors of SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Posted on Jan 14, 08:10 CST
Past Incidents
Jan 21, 2020

No incidents reported today.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020
Completed - The scheduled maintenance has been completed.
Jan 18, 01:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 22:59 CST
Scheduled - System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 10:59 PM Central on Friday, January 17th 2020, and is expected to conclude by 1:00 AM Central on Saturday, January 18th 2020.

Users and visitors of certain SchoolMessenger Presence sites may be intermittently unable to access the affected sites for the duration of the maintenance.
Jan 7, 09:23 CST
Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020
Resolved - This incident has been resolved, and sites are now functioning normally.
Jan 11, 15:36 CST
Update - We are continuing to investigate this issue.
Jan 11, 10:31 CST
Investigating - This morning, certain SchoolMessenger Presence sites began experiencing intermittent latency when loading the sites. There may also be intermittent issues with saving changes made to content on the affected sites.

Technical teams were immediately alerted and are currently investigating the issue. Updates will be posted here as they occur.

Subscribe above for updates to maintenance and incident notifications.
Jan 11, 10:30 CST
Resolved - This incident has been resolved, and sites are now functioning normally.
Jan 11, 15:35 CST
Investigating - This morning, certain CivicLive sites began experiencing intermittent latency when loading the sites. There may also be intermittent issues with saving changes made to content on the affected sites.

Technical teams were immediately alerted and are currently investigating the issue. Updates will be posted here as they occur.

Subscribe above for updates to maintenance and incident notifications.
Jan 11, 10:31 CST
Completed - The scheduled maintenance has been completed.
Jan 11, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 22:59 CST
Scheduled - System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 10:59 PM Central on Friday, January 10th 2020, and is expected to conclude by 2:00 AM Central on Saturday, January 11th 2020.

Users and visitors of SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Dec 27, 13:45 CST
Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.