SchoolMessenger Status

SchoolMessenger Notifications

All Systems Operational

Communicate Operational

User Login Operational

Email delivery Operational

SMS (text messaging) delivery Operational

Phone call delivery Operational

Social Media Operational

SecureFile (secure document delivery) Operational

SafeArrival Operational

SchoolMessenger App Operational

Reporting/Surveys/Forms Operational

GroupCast Operational

User Login Operational

Phone call delivery Operational

SMS (Text Messaging) delivery Operational

Email delivery Operational

Presence Operational

SafeMail Operational

Resource Central Operational

CivicLive Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 3, 2023

No incidents reported today.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

CHG-2502 - Presence Education Maintenance - 11/30 @ 09:00 PM CT to 12/01 @ 03:00 AM CT

Completed - The scheduled maintenance has been completed.
Dec 1, 03:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 21:00 CST

Scheduled - While every effort is made to minimize customer impact during this period of maintenance, a few services may experience performance issues while the platform is updated.
Nov 29, 13:12 CST

Nov 30, 2023

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

CHG-1821 - Presence SafeArrival Maintenance - 11/19 @ 11:00 PM CT to 11/20 @ 6:00 AM CT

Completed - The scheduled maintenance has been completed.
Nov 20, 06:01 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:00 CST

Scheduled - Our Network Operations team will be performing maintenance in the SafeArrival environment on Sunday, Nov 19th , 2023 between 11:00 PM Central, and concluding by 6:00 AM Central on Monday ,Nov 20th , 2023. While we make every effort to minimize customer impact during maintenance, SafeArrival sites and services may be inaccessible during this time frame. We expect service impact of between 10 and 30 minutes.
Nov 3, 07:55 CDT

Nov 19, 2023

CHG-2253 - Presence SafeArrival Maintenance - 11/18 @ 10:00 PM CT to 11/19 @ 5:00 AM CT

Completed - The scheduled maintenance has been completed.
Nov 19, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 22:01 CST

Scheduled - Our Network Operations team will be performing maintenance in the SafeArrival environment on Friday, Nov 18th, 2023 between 11:00 PM Central, and concluding by 5:00 AM Central on Saturday,Nov 19th , 2023.
While we make every effort to minimize customer impact during maintenance, SafeArrival sites and services may be inaccessible during this time frame. We expect service impact of between 10 and 30 minutes.
Nov 16, 06:36 CST