Intrado Notifications Status

Intrado Notifications

All Systems Operational

CivicLive Operational

Communicate Operational

User Login Operational

Email delivery Operational

SMS (text messaging) delivery Operational

Phone call delivery Operational

Social Media Operational

SecureFile (secure document delivery) Operational

SafeArrival Operational

SchoolMessenger App Operational

GroupCast Operational

User Login Operational

Phone call delivery Operational

SMS (Text Messaging) delivery Operational

Email delivery Operational

Intrado Safety Shield Operational

Presence Operational

SafeMail Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

SchoolMessenger Presence Maintenance - 10/1 @ 11 PM CT to 10/2 @ 4 AM CT (1 of 2) Oct 1, 23:00 - Oct 2, 04:00 CDT

System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Thursday, October 1, 2020, and is expected to conclude by 4:00 AM Central on Friday, October 2, 2020.

Users and visitors of the affected SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Posted on Sep 28, 14:46 CDT

System Maintenance - GroupCast - 10/2 @ 10 PM CT - 10/3 @ 2 AM CT Oct 2, 22:00 - Oct 3, 02:00 CDT

System maintenance for GroupCast is scheduled to begin at 10 PM Central on Friday, October 2, 2020, and is expected to conclude by 2 AM on Saturday, October 3, 2020.

Although no impact is expected, GroupCast users may be unable to use the program for a brief period of time during the maintenance potentially.
Posted on Sep 18, 16:54 CDT

System Maintenance - Canada-based SchoolMessenger Communicate - 10/2 @ 10 PM CT - 10/3 @ 2 AM CT Oct 2, 22:00 - Oct 3, 02:00 CDT

System maintenance for Canada-based SchoolMessenger Communicate is scheduled to begin at 10 PM Central on Friday, October 2, 2020, and is expected to conclude by 2 AM on Saturday, October 3, 2020.

Although no impact is expected, Canada-based Communicate users may be unable to use the program for a brief period of time during the maintenance potentially.
Posted on Sep 18, 16:53 CDT

System Maintenance - SchoolMessenger Communicate - 10/2 @ 10 PM CT - 10/3 @ 2 AM CT Oct 2, 22:00 - Oct 3, 02:00 CDT

System maintenance for SchoolMessenger Communicate is scheduled to begin at 10 PM Central on Friday, October 2, 2020, and is expected to conclude by 2 AM on Saturday, October 3, 2020.

Although no impact is expected, Communicate users may be unable to use the program for a brief period of time during the maintenance potentially.
Posted on Sep 18, 16:52 CDT

CivicLive Maintenance - 10/7 @ 11 PM CT to 10/8 @ 4 AM CT Oct 7, 23:00 - Oct 8, 04:00 CDT

System maintenance for CivicLive hosted sites is scheduled to begin at 11:00 PM Central on Wednesday, October 7, 2020, and is expected to conclude by 4:00 AM Central on Thursday, October 8, 2020.

Users and visitors of the affected CivicLive hosted sites may be intermittently unable to access the sites for the duration of the maintenance.
Posted on Sep 28, 14:48 CDT

SchoolMessenger Presence Maintenance - 10/7 @ 11 PM CT to 10/8 @ 4 AM CT (2 of 2) Oct 7, 23:00 - Oct 8, 04:00 CDT

System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Wednesday, October 7, 2020, and is expected to conclude by 4:00 AM Central on Thursday, October 8, 2020.

Users and visitors of the affected SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Posted on Sep 28, 14:47 CDT

Past Incidents

Sep 30, 2020

No incidents reported today.

Sep 29, 2020

Cancelled: System Maintenance - GroupCast - 9/30 11 PM CT - 10/1 2 AM CT

Completed - CANCELLED: This maintenance has been cancelled. Another notification will be sent if it is rescheduled.
Sep 29, 16:27 CDT

Scheduled - System maintenance for GroupCast is scheduled to begin at 11:00 PM Central on Wednesday, September 30, 2020, and is expected to conclude by 2:00 AM Central on Thursday, October 1, 2020.

During the maintenance period, GroupCast users will be unable to use the program.
Sep 24, 17:02 CDT

Cancelled: System Maintenance - SchoolMessenger Communicate - 9/30 11 PM CT - 10/1 2 AM CT

Completed - CANCELLED: This maintenance has been cancelled. Another notification will be sent if it is rescheduled.
Sep 29, 16:25 CDT

Scheduled - System maintenance for SchoolMessenger Communicate is scheduled to begin at 11:00 PM Central on Wednesday, September 30, 2020, and is expected to conclude by 2:00 AM Central on Thursday, October 1, 2020.

During the maintenance period, Communicate users will be unable to use the program.
Sep 24, 17:04 CDT

Sep 28, 2020

SchoolMessenger Presence Maintenance - 9/28 @ 10 PM CT to 9/29 @ 4 AM CT

Completed - RESCHEDULED: The maintenance for Presence that was scheduled for tonight, 9/28, has been canceled and rescheduled. A notification with the rescheduled date and time will be sent soon.
Sep 28, 13:57 CDT

Scheduled - System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 10 PM Central on Monday, September 28, 2020, and is expected to conclude by 4 AM Central on Tuesday, September 29, 2020.

Users and visitors of the affected SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Sep 16, 10:08 CDT

CivicLive Maintenance - 9/28 @ 10 PM CT to 9/29 @ 4 AM CT

Completed - RESCHEDULED: The maintenance for CivicLive that was scheduled for tonight, 9/28, has been canceled and rescheduled. A notification with the rescheduled date and time will be sent soon.
Sep 28, 13:57 CDT

Scheduled - System maintenance for CivicLive hosted sites is scheduled to begin at 10 PM Central tonight, Monday, September 28, 2020, and is expected to conclude by 4 AM Central on Tuesday, September 29, 2020.

Users and visitors of CivicLive hosted sites may be intermittently unable to access the sites for the duration of the maintenance.

Please Note: This is not a new maintenance item, and was previously posted. An erroneous notification of the start of maintenance was sent too early on the day of the scheduled maintenance. This is to confirm and clarify that the original scheduled maintenance is still occurring at the originally scheduled date and time.
Sep 28, 10:26 CDT

Sep 27, 2020

No incidents reported.

Sep 26, 2020

System Maintenance - SchoolMessenger Communicate - 9/25 11 PM CT - 9/26 2 AM CT

Completed - The scheduled maintenance has been completed.
Sep 26, 02:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 23:00 CDT

Scheduled - System maintenance for SchoolMessenger Communicate is scheduled to begin at 11:00 PM Central on Friday, September 25, 2020, and is expected to conclude by 2:00 AM Central on Saturday, September 26, 2020.

During the maintenance period, Communicate users will be unable to use the program.
Sep 21, 16:38 CDT

System Maintenance - GroupCast - 9/25 11 PM CT - 9/26 2 AM CT

Completed - The scheduled maintenance has been completed.
Sep 26, 02:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 23:00 CDT

Scheduled - System maintenance for GroupCast is scheduled to begin at 11:00 PM Central on Friday, September 25, 2020, and is expected to conclude by 2:00 AM Central on Saturday, September 26, 2020.

During the maintenance period, GroupCast users will be unable to use the program.
Sep 21, 16:37 CDT

Sep 25, 2020

SchoolMessenger Presence Maintenance - 9/24 @ 11 PM CT to 9/25 @ 4 AM CT

Completed - The scheduled maintenance has been completed.
Sep 25, 04:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 23:00 CDT

Scheduled - System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 11 PM Central on Thursday, September 24, 2020, and is expected to conclude by 4 AM Central on Friday, September 25, 2020.

Users and visitors of the affected SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Sep 9, 10:58 CDT

Sep 24, 2020

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

SchoolMessenger Presence Maintenance - 9/17 @ 11 PM CT to 9/18 @ 4 AM CT

Completed - The scheduled maintenance has been completed.
Sep 18, 04:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 23:00 CDT

Scheduled - System maintenance for certain SchoolMessenger Presence sites has been rescheduled to begin at 11 PM Central on Thursday, September 17, 2020, and is expected to conclude by 4 AM Central on Friday, September 18, 2020.

Users and visitors of the affected SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Sep 15, 14:03 CDT

Sep 17, 2020

Sep 16, 2020

No incidents reported.