Intrado Notifications
All Systems Operational
Communicate Operational
User Login Operational
Email delivery Operational
SMS (text messaging) delivery Operational
Phone call delivery Operational
Social Media Operational
SecureFile (secure document delivery) Operational
SafeArrival Operational
SchoolMessenger App Operational
GroupCast Operational
User Login Operational
Phone call delivery Operational
SMS (Text Messaging) delivery Operational
Email delivery Operational
Presence Operational
CivicLive Operational
SafeMail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System maintenance for GroupCast is currently scheduled to begin at 11:00 PM Central on Friday, February 21st, 2020, and is expected to conclude at 2:00 AM Central on Saturday, February 22nd, 2020.

Users of GroupCast may be intermittently unable to use the program during the potential impact window of the maintenance.
Posted on Feb 10, 15:52 CST
System maintenance for SchoolMessenger Communicate is currently scheduled to begin at 11:00 PM Central on Friday, February 21st, 2020, and is expected to conclude at 2:00 AM Central on Saturday, February 22nd, 2020.

Users of SchoolMessenger Communicate may be intermittently unable to use the program during the potential impact window of the maintenance.
Posted on Feb 10, 15:50 CST
Past Incidents
Feb 16, 2020

No incidents reported today.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020
Completed - The scheduled maintenance has been completed.
Feb 8, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 00:00 CST
Scheduled - System maintenance for CivicLive hosted sites is scheduled to begin the first minute of the day at 12:00 AM Central on Saturday, February 8th, 2020, and is expected to conclude by 2:00 AM Central the same day on Saturday, February 8th, 2020.

Users and visitors of the affected CivicLive hosted sites may be intermittently unable to access the sites for the duration of the maintenance.
Jan 31, 16:51 CST
Completed - The scheduled maintenance has been completed.
Feb 8, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 23:00 CST
Scheduled - System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 10:59 PM Central on Friday, February 7th, 2020, and is expected to conclude by 2:00 AM Central on Saturday, February 8th, 2020.

Users and visitors of the affected SchoolMessenger Presence sites may be intermittently unable to access the sites for the duration of the maintenance.
Jan 31, 16:50 CST
Feb 6, 2020
Resolved - This incident has been confirmed as resolved.
Feb 6, 12:24 CST
Monitoring - As of 11:30 AM Central, technical teams have mitigated the impact, and are now monitoring the situation closely. SchoolMessenger Communicate sites should be functioning normally at this time.

If the status changes, updates will be posted here as they may occur.
Feb 6, 11:36 CST
Update - As of 10:30 AM Central, certain SchoolMessenger Communicate sites may be experiencing latency issues. Email delivery and list creation may be experiencing issues as well.

Technical teams were immediately alerted and are currently investigating the issue. Updates will be posted here as they occur.

If you are able to access your SchoolMessenger site consistently and without error, then your SchoolMessenger is not affected.
Feb 6, 10:57 CST
Investigating - As of 10:30 AM Central, certain SchoolMessenger Communicate sites may be experiencing latency issues.

Technical teams were immediately alerted and are currently investigating the issue. Updates will be posted here as they occur.

If you are able to access your SchoolMessenger site consistently and without error, then your SchoolMessenger is not affected.
Feb 6, 10:35 CST
Feb 5, 2020

No incidents reported.

Feb 4, 2020

No incidents reported.

Feb 3, 2020

No incidents reported.

Feb 2, 2020

No incidents reported.