Monitoring - Select SchoolMessenger Presence users previously found their sites inaccessible or slow to load. Technical teams have worked to mitigate the issues; the sites load as intended and are accessible now. Teams will continue to monitor the stability of the SchoolMessenger Presence platform.
Apr 26, 16:14 CDT
Investigating - SchoolMessenger Presence users are finding Prod 18 is inaccessible or slow to load for some North American customers. Intrado teams have gathered to assess impact and determine steps for resolution.
Apr 25, 12:00 CDT
Completed -
The scheduled maintenance has been completed.
May 14, 03:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 CDT
Scheduled -
System maintenance for SchoolMessenger Communicate (US) and GroupCast is scheduled to begin at 11:00 PM Central on Friday, May 13, 2022 and is expected to conclude by 3:00 AM Central on Saturday, May 14, 2022.
Every effort is made to minimize customer impact during periods of maintenance. SchoolMessenger Communicate (US) and GroupCast will be unavailable for a short period of time during the maintenance.
May 12, 11:52 CDT
Completed -
The scheduled maintenance has been completed.
May 14, 03:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 CDT
Scheduled -
System maintenance for SchoolMessenger Communicate (Canada) and GroupCast is scheduled to begin at 10:00 PM Central on Friday, May 13, 2022 and is expected to conclude by 2:00 AM Central on Saturday, May 14, 2022.
Every effort is made to minimize customer impact during periods of maintenance. SchoolMessenger Communicate (Canada) and GroupCast will be unavailable for a short period of time during the maintenance.
May 12, 11:53 CDT