Intrado Notifications
All Systems Operational
Uptime over the past 90 days. View historical uptime.
CivicLive Operational
Communicate Operational
User Login Operational
Email delivery Operational
SMS (text messaging) delivery Operational
Phone call delivery Operational
Social Media Operational
SecureFile (secure document delivery) Operational
SafeArrival Operational
SchoolMessenger App Operational
GroupCast Operational
User Login Operational
Phone call delivery Operational
SMS (Text Messaging) delivery Operational
Email delivery Operational
Intrado Safety Shield Operational
Presence Operational
SafeMail Operational
Resource Central Operational
90 days ago
100.0 % uptime
Today
Talentova Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
CHG0129691/CHG0129692 - SchoolMessenger Communicate (USA & CA), GroupCast Maintenance - 5/14 @ 10 PM CT - 5/15 @ 3 AM CT May 14, 22:00 - May 15, 03:00 CDT
System maintenance for SchoolMessenger Communicate (USA and Canada regions) and GroupCast is scheduled to begin at 10:00 PM Central on Friday, May 14, 2021 and is expected to conclude by 3:00 AM Central on Saturday, May 15, 2021.

There will be a brief period in which the services will be offline, so users may be unable to access Communicate (USA & CA regions) and GroupCast at times during the maintenance.
Posted on May 12, 20:52 CDT
Past Incidents
May 14, 2021
CHG0129103 - SchoolMessenger Presence, Talentova Maintenance - 5/13 @ 11 PM CT to 5/14 @ 6 AM CT
Completed - The scheduled maintenance has been completed.
May 14, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 CDT
Scheduled - System maintenance for certain SchoolMessenger Presence and Talentova sites is scheduled to begin at 11:00 PM Central on Thursday, May 13, 2021 and is expected to conclude by 6:00 AM Central on Friday, May 14, 2021.

Users and visitors of the affected SchoolMessenger Presence and Talentova sites will be unable to access the sites for the duration of the maintenance.
May 11, 12:57 CDT
May 13, 2021
CHG0129228 - SchoolMessenger Presence Maintenance - 5/12 @ 11 PM CT to 5/13 @ 1:00 AM CT
Completed - The scheduled maintenance has been completed.
May 13, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 23:00 CDT
Scheduled - System maintenance for some SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Wednesday, May 12, 2021 and is expected to conclude by 1:00 AM Central on Thursday, May 13, 2021.

Users and visitors of the affected SchoolMessenger Presence sites may experience disruptions in access to the sites throughout the maintenance.
May 7, 16:53 CDT
May 12, 2021
CHG0129231 - SchoolMessenger Presence Maintenance - 5/11 @ 11 PM CT to 5/12 @ 1:00 AM CT
Completed - The scheduled maintenance has been completed.
May 12, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 23:00 CDT
Scheduled - System maintenance for some SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Tuesday, May 11, 2021 and is expected to conclude by 1:00 AM Central on Wednesday, May 12, 2021.

Users and visitors of the affected SchoolMessenger Presence sites may experience disruptions in access to the sites throughout the maintenance.
May 7, 16:51 CDT
May 11, 2021
CHG0129084 - SchoolMessenger Presence & CivicLive Maintenance - 5/10 @ 11:00 PM CT to 5/11 @ 6:00 AM CT
Completed - The scheduled maintenance has been completed.
May 11, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:01 CDT
Scheduled - System maintenance for some SchoolMessenger Presence and CivicLive sites is scheduled to begin at 11:00 PM Central on Monday, May 10, 2021 and is expected to conclude by 6:00 AM Central on Tuesday, May 11, 2021.

Users and visitors of the affected SchoolMessenger Presence and CivicLive sites may experience disruptions in access to the sites throughout the maintenance.
May 5, 10:37 CDT
May 10, 2021
May 9, 2021

No incidents reported.

May 8, 2021
CHG0128984 - SchoolMessenger Presence Maintenance - 5/7 @ 11:00 PM CT to 5/8 @ 3:00 AM CT
Completed - The scheduled maintenance has been completed.
May 8, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:01 CDT
Scheduled - System maintenance for some SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Friday, May 7, 2021 and is expected to conclude by 3:00 AM Central on Saturday, May 8, 2021.

Users and visitors of the affected SchoolMessenger Presence sites may experience disruptions in access to the sites throughout the maintenance.
May 5, 10:31 CDT
May 7, 2021
May 6, 2021
CHG0128600 - SchoolMessenger Presence Maintenance - 5/5 @ 11:00 PM CT to 5/6 @ 6:00 AM CT
Completed - The scheduled maintenance has been completed.
May 6, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:00 CDT
Scheduled - System maintenance for SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Wednesday, May 5, 2021 and is expected to conclude by 6:00 AM Central on Thursday, May 6, 2021.

Users and visitors of the affected SchoolMessenger Presence sites may be unable to access the sites for the duration of the maintenance.
Apr 30, 13:52 CDT
May 5, 2021
May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021
INC0840620 - Presence was Unavailable
Resolved - This issue has been resolved, and SchoolMessenger Presence is now available.
May 1, 01:16 CDT
Update - We are continuing to investigate this issue.
May 1, 00:16 CDT
Update - SchoolMessenger Presence is again experiencing connectivity issues. Intradro is investigating the root cause and to get this service back up and running.
May 1, 00:16 CDT
Investigating - At 8:08 PM CT, SchoolMessenger Presence experienced connectivity issues, it since recovered and is now fully available. Intradro is investigating the root cause and potential future mitigation efforts.
Apr 30, 21:13 CDT
Apr 30, 2021
← Incident History Powered by Statuspage